Shipping policy
Shipping Policy
His and Hers Boutique
Effective Date: July 25, 2026
Thank you for shopping with His and Hers Boutique! We are committed to providing a smooth shopping
experience. As a dropshipping business, our products are shipped directly from our trusted suppliers to
your delivery address. Please review our shipping policy below.
Order Processing
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Orders are typically processed within 1–5 business days after payment has been received.
Orders are processed Monday through Friday, excluding weekends and holidays.
During peak shopping seasons, promotions, or holidays, processing times may be slightly longer.
Shipping Times
Estimated delivery times vary depending on the product and destination.
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United States: 7–20 business days
Canada: 10–25 business days
International: 10–30 business days
Please note that these are estimated delivery times and are not guaranteed.
Shipping Costs
Shipping charges are calculated at checkout based on your order and shipping destination. Occasionally, we
may offer free shipping promotions on qualifying orders.
Multiple Shipments
Because we work with multiple suppliers, items purchased in the same order may be shipped separately
and may arrive on different dates. You will receive tracking information for each shipment when available.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information, if provided by
the shipping carrier. Tracking updates may take a few days to appear after shipment.
1Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by your
country's customs authorities. These charges are the responsibility of the customer.
Delayed or Lost Packages
While we work with reliable shipping partners, delays can occasionally occur due to weather, customs
processing, carrier issues, or other circumstances beyond our control.
If your package has not arrived within 35 business days of shipment, please contact us so we can
investigate with the carrier and supplier.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. We are not responsible
for orders shipped to incorrect addresses provided by the customer.
If you notice an error in your shipping address, contact us immediately. We will do our best to update your
order before it is processed.
Damaged or Missing Items
If your order arrives damaged, defective, or with missing items, please contact us within 7 days of delivery.
Include your order number and clear photos of the item(s) and packaging so we can assist you with a
replacement or other resolution.
Order Changes and Cancellations
Orders may only be canceled or modified before they have been processed by our suppliers. Once an order
has entered processing or has shipped, we cannot guarantee changes or cancellations.
Contact Us
If you have any questions about shipping or your order, please contact us:
His and Hers Boutique
Email: digitalbosslady78@gmail.com
We appreciate your patience and thank you for choosing His and Hers Boutique!